Week 1–2
Automated replies
Answer Messenger, Instagram DM, and WhatsApp after hours.
A Quezon City café owner still cooking at 8pm cannot reply to “Meron pa ba kayong table?” — the customer books elsewhere.
What you get
- · Saved replies for hours, menu, location, and “we’ll get back tomorrow”
- · Keyword rules you can edit (no code)
- · Handoff to a human when the question is new
Sample rule
If message contains “open”, “anong oras”, or “until when” → send store hours + next available booking link.
Sample reply
Hi! We’re open 7am–9pm in Maginhawa. For tomorrow, the 8am slot is free — reply BOOK and we’ll confirm.
Live Messenger / Instagram / WhatsApp sending is not on in this MVP. You review rules here; we connect the page later.
Put this on my intake